Work Experience

PENNSYLVANIA LEGISLATIVE SERVICES – Harrisburg, PA
Technology Support/Development
2019-2021

  • Gained experience as a full stack developer with Node.js backed by MongoDB, developing applications for internal use as well as client-facing products
  • Oversaw and implemented process improvement plans to make business processes run more efficiently
  • Responsible for network configuration, performance, and security
  • Maintained high level of performance working remotely with minimal supervision, due to Covid-19

IMAGETECH SYSTEMS INC. – Camp Hill, PA
ECM Systems Analyst
2017-2019

  • Communicated with all project participants and stakeholders through business technology initiatives, ensuring efficient business care, consulting, and communication throughout project lifecycles
  • Supported all aspects of system implementation and support lifecycles, including requirements gathering, system specification, implementation, testing, and launch of products to production environments
  • Collaborated with internal and external groups to facilitate the timely, cost-effective completion of projects focused on deploying the ImageTech product that performs document imaging, data capture, and business process management, as well as electronic content management and workflows
  • Educated end users by supporting product demonstrations and being actively involved with user support to facilitate smooth adoption of new technologies

HERSHA HOSPITALITY MANAGEMENT – Harrisburg, PA
Business Systems Analyst
2012-2016

  • Conducted reviews of proposed financial, operational, and business intelligence technologies, analyzed and documented systems, and supported projects to develop solutions, strategies, and processes
  • Achieved improved technology architectures and enterprise system compliance with business requirements
  • Assisted in the configuration, testing and implementation of new technology infrastructures; implemented administrative processes required to ensure optimum system operation
  • Developed standards and tools to service business operations; established governance models and worked as the focal point for related process areas and strategies

SNOW SHOE REFRACTORIES – Snow Shoe, PA
Warehouse Manager
2011-2012

  • Managed shipping and receiving operations, including directing the work of warehouse personnel, and attended and contributed to management meetings
  • Maintained inventory levels, working directly with manufacturing operations to order required products

MOUNT NITTANY MEDICAL CENTER – State College, PA
Medical Database Specialist
2011-2011

  • Supported teams responsible for ensuring high-quality patient care by managing database systems used to coordinate patient processing and provisioning of medical services
  • Ensured the accuracy and intercommunication of multiple databases; identified and resolved any issues related to database recordkeeping
  • Performed database development and administration according to medical industry standards, including Core Measures

PYRAMID INC. – Newton, IA
Vice President of Administration
1995-2010

  • Delivered project scopes, reporting, and coordinated projects to ensure the on-time, on-budget completion of major initiatives
  • Coordinated all personnel and third-party vendors and service providers to ensure the efficient use of project resources
  • Attended Board of Directors meetings to deliver financial reports, and also to develop corporate strategies for product pricing, marketing, and wages
  • Supervised Sales and Administrative teams and coordinated all aspects of personnel training, performance review, and all functions required to ensure efficient business operations
  • Traveled to visit customers on-site for sales purposes
  • Developed and implemented custom software applications to improve overall business performance; led efforts to achieve ISO9001 certification
  • Worked as the Management Representative and Lead Internal Auditor, conducting efforts to achieve continuous improvements of processes and strategies
  • Led teams responsible for technical sales, payroll processing and financial accounting
  • Oversaw IT-related initiatives, including conducting a complete upgrade of the entire IT infrastructure
  • Developed and implemented new software platforms used to manage custom product pricing software used throughout the company